Fuelling Passion For Cooking Since 1979

Contact Us

Please note: Our call support is currently limited and you may experience some difficulty getting through to a live agent. As always, you can send us an email at customer.service@padinox.ca and we will respond as soon as possible. Thank you for your patience and understanding. Stay safe and happy cooking.

Customer Service

We welcome and value your feedback. If you have any comments or questions regarding your PADERNO product, please contact us by telephone or by sending an email to the address below.

Call 1-800-263-9768


Hours of Operations

Monday – Friday 8am ET - 9pm ET

Saturday 9 am ET – 5 pm ET

Sunday 9 am ET – 5 pm ET

Gift Card Redemption

If you have any questions regarding how or where to redeem your PADERNO gift card, please call our customer service line at 1-800-263-9768 or email us at customer.service@padinox.ca

Product Registration

Please note, our systems have been updated to remove the need for product registration. Simply by purchasing our products you are entitled to the warranty communicated on the package.

Service à la clientèle en ligne

Nous accueillons vos commentaires et ils sont précieux. Veuillez communiquer avec nous si vous avez des questions ou des commentaires sur votre article Paderno, par téléphone ou en remplissant le formulaire en ligne. Nous vous répondrons le plus rapidement possible.

Composez le 1 800-263-9768


Heures d’ouverture

Lundi au vendredi, 8 h HE à 21 h HE

Samedi, 9 h HE à 17 h HE

Dimanche, 9 h HE à 17 h HE